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HERE'S A LIST OF SOME OF THE MOST FREQUENTLY ASKED QUESTIONS

 

WHEN WILL MY PRODUCTS ARRIVE?

We are small Australian Boutique that provide high quality contemporary easy to wear pieces made for curves. At the moment we currently stock our best sellers in Australia. These orders will be shipped our in 1-2 business days and arrive as per normal Australia Post times (5-7 Business days or 5-10 for regional areas).

Reasons for delay: if you place an order that is currently not held in our Mornington Peninsula (VIC) Warehouse then we will order it in for you. This will take approximately 10 business days, once arrived we will ship it to you immediately.

 

IS IT SAFE TO USE MY CREDIT CARD?

Yes, Emerald Curve's secure server software encrypts information, ensuring that Internet transactions stay private and protected. We also support our customers with secure platforms such as Paypal.

 

WHERE CAN I ENTER A COUPON OR PROMOTIONAL CODE?

Occasionally we offer coupon or promotional codes to our customers. To use one of these codes, please enter the promotional code during the checkout process in the box marked ‘discount’. Click ‘apply’ and your payment amount will be updated.

  

HOW DO I CONTACT EMERALD CURVE?

You can email our customer happiness team at hello@emeraldcurve.com.au 

Our team aims to respond within 2-3 business days.

Our team works Monday to Friday, 9am - 5pm (excluding Public Holidays).